Tenant Portal
Welcome to your one-stop-shop for your tenant resources.
AppFolio Login.
AppFolio is your online management assistant! Check your balance, pay rent, renew your lease, submit work orders to one of the maintenance technicians, and so much more. Please note: You must register to create an account.
Available When You Need Us
Our Leasing Office
Call the office for anything. We have an answering machine that is checked numerous times throughout the day. Leave a message for anything, and call this number 24 hours a day, 7 days a week. (405) 372-1228.
Emergency Manager
Call the manager if there is a management related emergency. We ask that you only call this number if it is an actual emergency, or if the emergency maintenance staff is unavailable. (405) 338-8506.
Emergency Maintenance
Call the emergency maintenance staff if there is a maintenance related emergency. We ask that you only call this number if it is an actual emergency, or if the emergency manager is unavailable. (405) 269-3632.
FAQs
When are renewals sent out?
Renewals are set out in early February, & then again in late May. This gives tenants options & time, & it allows us to both forecast renewal totals and pre-lease apartments as needed. If you have questions about your renewal, please contact the office today!
What is the laundry room code?
Our laundry room codes change frequently. This helps keep our laundry rooms safe & clean, & our affordable laundry rates are an attraction for folks that live nearby. Contact the office for the code, and be prepared to provide the necessary information so we can verify tenancy.
Can I add a roommate?
You can have up to two tenants in a one-bedroom, or four tenants in a two-bedroom apartment. Additions will require an increased deposit & a slight increase to your monthly rent. This helps us cover increased utilities, wear & tear, and gets you an extra parking spot!
How does the mail work?
Of course UPS, USPS, & FedEx all deliver to the complex, and you have a USPS mailbox that is uniquely assigned to you. Your key will open your mailbox, & large packages are left in a parcel locker, left in the office, or left in front of your door depending on the driver, & the shipping option that was chosen.
Who do I call for Internet?
There are currently three different providers for internet. We recommend you call AT&T or SuddenLink, check out their website, or visit their local offices. Sometimes we have contact cards for these providers in the office, so you are welcome to call us for more information.
What busses stop at Casa Mia?
As of 2019, the official stop is titled "Casa Mia South (66)", and the Gold, Gray, & Scarlet Busses stop here regularly. Of course, campus is only 100 steps away, so you shouldn't need to ride a buss to OSU. For a current route schedule & times, please check the OSU Transit System Website.